1. Introduction

At 4iptv.shop we want you to be satisfied with our services. This policy explains our procedures for refunds and returns.

2. Refund conditions

• Before the subscription is activated: payments can be refunded in full if the order is cancelled before the subscription is activated, minus a small amount covering the payment gateway’s refund cost. Payments made in USDT are refunded in the same currency, minus the network fee.
• After the subscription is activated: once the subscription is activated, no refunds can be made. This applies to every payment method, including USDT.
• No refunds can be made more than 3 days after the order date.

3. Procedure

• To request a refund, contact us by email, WhatsApp or the contact form, explaining the reason for your request.
• Our team will review your refund request and reply within three days of the request date.

4. Exceptions

• Refunds do not include administrative fees or the cost of added services.
• This policy does not cover damage or losses caused by incorrect use of the service.

5. Subscription changes

• If you want to change your subscription type after buying, please contact us so we can consider the change case by case.

6. Responsibility

• The customer is responsible for making sure the subscription meets their needs before buying.

7. Contact

For any questions about our refund and returns policy, please email us at info@4iptv.shop